Seen by some as a necessary evil, performance reviews are actually an invaluable tool for growth, both for employees and their companies.
"No one likes performance reviews,” said Marie McIntyre, a career coach in Atlanta. “People don’t like giving them, employees don’t like getting them, and Human Resources doesn’t like coordinating them.”
Despite this widespread reluctance, performance reviews hold untapped potential to drive significant employee development and organizational success. By reimagining the review process, companies can turn a historically uncomfortable obligation into a pivotal opportunity for open dialogue, goal alignment, and mutual growth. Not sure where to start? Read on to discover how to reshape the approach to performance reviews with a focus on fostering employee development.
A performance review is a formal check-in where managers evaluate team members' work, celebrate successes, and identify areas for growth. It's a strategic opportunity to align individual efforts with broader company objectives.
"Performance reviews shift employees’ focus to what really matters, ensuring alignment with team and organizational directions,” noted Jack Savage, Chief Executive Officer of Everyday Dose, a company that’s known for its functional coffee.
The goal of these reviews is twofold: to ensure employees understand their contributions to the company and to set a clear direction for their growth and development.
When done right, performance reviews unlock the potential for team members to grow. Instead of simply feedback, they can spark conversations that lead to growth. It’s a roadmap that highlights an employee’s previous performance while guiding them to where they should be in the future.
“Performance reviews are a launchpad for professional growth, pinpointing exactly where and how someone can improve,” remarked Alexa Buckley Roussel, Co-Founder of Margaux, a company that specializes in ballet flats. “The magic happens when reviews move beyond the basics of job performance to discuss future aspirations and opportunities for advancement.”
Performance reviews are a chance for employees to align their personal goals with the company’s vision, uncovering pathways to new skills, responsibilities, and possibly even new roles. This proactive approach helps individuals exceed their potential, making performance reviews a key piece in the puzzle of long-term career success.
Each type of performance review offers a unique lens through which leaders assess and develop employee performance and potential. Understanding these variations helps tailor the approach to suit individual and organizational needs.
Traditional annual reviews are a once-a-year deep dive into an employee's performance, focusing on achievements and areas for improvement over the past 12 months.
"Annual reviews create a structured space for reflective discussion on a year's worth of work," says Joseph Chak, Director of eHobby Asia, a company known for its airsoft guns.
This format allows for a comprehensive overview, setting goals for the year ahead based on past performance. Though sometimes criticized for their infrequency, they offer a valuable moment for reflection and forward planning.
360-degree feedback pulls insights from all directions — managers, peers, subordinates, and sometimes clients, too.
"360-degree feedback provides a comprehensive look at an employee’s performance from multiple viewpoints," noted Erin Banta, Co-Founder and CEO of Pepper Home, a company that offers custom curtains. “It breaks away from the traditional top-down review, encouraging a broader understanding of an employee’s impact within the organization.”
By incorporating feedback from various sources, employees gain a richer, more detailed understanding of their strengths and areas for improvement, driving personal and professional development in a powerful way.
Self-assessments turn the spotlight inward, giving employees the chance to reflect on their own performances.
“Self-assessments empower individuals to take ownership of their development,” stated Justin Soleimani, Co-Founder of Tumble, a company that specializes in washable rugs.
This method encourages employees to evaluate their achievements and pinpoint their own areas for growth. It's a powerful way to engage employees in their career paths, fostering a sense of accountability and self-awareness that's essential for professional growth.
Continuous performance management creates a constant conversation regarding avenues for growth and improvement while providing an opportunity to acknowledge good work.
Greg Hannley, Founder and CEO of Soba Mesa, a company that provides the drug rehab Arizona relies on, remarked, “A continuous approach supports real-time feedback and regular check-ins, making sure that your employees always know where they stand and how they can improve.”
This performance review cadence offers a dynamic way to cultivate development, adapting to challenges and achievements as they happen and making performance management a part of the daily workflow rather than an annual event.
If you’re ready to transform performance reviews into a catalyst for growth, it’s important to approach them with an intentional strategy like the one outlined below.
Start by mutually agreeing on the review’s objectives. Both parties should come prepared, having reflected on past performances and future ambitions.
“Effective preparation aligns expectations and sets the tone for a constructive review,” noted Titania Jordan, CMO of Bark Technologies, a company known for its kids phone with built-in safety features, the Bark Phone. “This involves reviewing past achievements, acknowledging areas for improvement, and setting specific goals for future development.”
The goal is to create a guide that leads the employee's growth in alignment with organizational goals.
The atmosphere during a performance review is important for its success. It’s wise to create a setting that encourages open, honest dialogue.
Shaunak Amin, CEO and Co-Founder of Stadium, a company that offers peer to peer recognition programs, said, "A positive setting eases tensions, making it easier for meaningful conversations to take place."
Choose a quiet, private space and ensure the discussion is balanced, focusing on development opportunities as much as performance feedback. Approaching performance reviews in this way encourages employees to share their thoughts and engage fully in the process, fostering a partnership for development.
An emphasis on development and personal growth should be central to the review. Highlight paths for improvement alongside strategies to achieve these goals, such as training or new projects.
Emily Greenfield, Director of Ecommerce at Mac Duggal, a company that specializes in wedding guest dresses, said, "Focusing on what's next turns feedback into a roadmap for success. Exploring career paths and learning opportunities can ignite an employee’s ambition."
By steering the conversation toward future potential, the review becomes a constructive session that outlines a path for continuous growth.
Make sure the review is a shared conversation, inviting employees to express their perspectives, goals, and feedback. Managers can empower their team members to actively contribute to their development discussions by facilitating a two-way dialogue.
"Creating a space where employees voice their aspirations and concerns is important," advised Brittany Blass, GM of Medicine Mama, a company known for its lubricant for women. "Engagement in their own development process is key for genuine progress."
Engaging employees in this way promotes a collaborative atmosphere where feedback flows both ways, goals are shared, and both parties create a vision for the future, enriching the review process.
Concluding a performance review with a plan is just the beginning. The real impact comes from the follow-up and making sure employees get the support they need to hit their marks. This involves checking in, offering resources, and cheering them on their journey.
Keeping the conversation alive beyond the review ensures everyone stays on track, overcomes hurdles, and recognizes success along the way. It’s a partnership and progress journey, making those development goals a shared mission.
Regardless of which type of performance review you implement, the opportunity to give and receive feedback is invaluable for individual and organizational growth.
Tomas Laurinavicius from Best Writing remarked, "Regular feedback and coaching are essential for nurturing an engaged workforce. A documented performance review process is your first step toward creating a more productive work environment where A-level work is regularly acknowledged and temporary performance slips get resolved fast."
With this approach, performance reviews become a powerful tool for evaluation and for building a thriving, growth-oriented workplace culture.